The Biggest Mistake Brands Make on Social Media (And How to Fix It)

Published on 14 April 2025 at 17:35

Too many brands treat social media like a billboard—pushing promos and forgetting the social part. Here’s what’s going wrong, and how to actually fix it.

 

Let’s get straight to it:
The BIGGEST mistake I see brands making on social media?

❗️They treat it like a billboard instead of a conversation.

You’ve seen it before:

  • Endless promotional posts

  • Zero replies to comments

  • A tone that feels more like a corporate announcement than a real human

And here’s the problem with that 👇


Why This Approach Fails

Social media isn’t a digital flyer. It’s not a one-way street. And it’s definitely not meant to feel robotic.

Here’s what happens when brands get it wrong:
🚫 People tune you out.
🚫 Engagement tanks (and with it, your reach—thanks, algorithm).
🚫 You become forgettable.

In 2025, connection > content. If people don’t feel like they’re part of the conversation, they’ll scroll right past.


The Fix: Treat Social Media Like a Party 🎉

Imagine showing up to a party and only talking about yourself. Awkward, right?

The same rule applies online.
Here’s what you should be doing instead:
✅ Interact with your audience like they’re real people (because they are!)
✅ Reply to comments, DMs, and questions
✅ Share valuable, engaging, non-salesy content

When you focus on building a relationship, selling becomes easier. Because now? People actually like you.


Examples of Brands Getting It Right

If you want to win at social, try these:
💬 Ask fun, low-effort questions (think: “Would you rather?” or “Hot take?”)
💬 Jump into trending convos with personality
💬 Repost your customers, creators, and fans—give them the spotlight!

It’s not rocket science—it’s human behavior.


Let’s Talk About It👇

I want to hear from you.
What’s the worst social media mistake you’ve seen lately?
Drop it in the comments or DM me—I’m building a roundup of the best (aka worst).

Pro Tip: Every post should make people want to say something back. That’s how you build community—and drive results.

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